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NEST Overview

Leading the Integrated
Facilities Management Transformation

NEST is the pioneer of the Integrated Facilities Management (IFM) industry. Since 1994, we’ve embarked on a journey with our clients to bring true cost savings with industry-leading technology and operational excellence—all while maintaining your brand image. Finding an IFM partner that understands your business is key to the success of any multi-site organization and NEST has the experience to prove it.

Our History

For over 25 years, NEST has helped our clients achieve their business goals by using facility maintenance and construction programs as a core strategy of success. From its humble start with four employees and a milk-crate filing system, NEST has grown to be the proven Integrated Facilities Management and Construction Management leader. We’ve redesigned what success in Integrated Facilities Management looks like. After all, we invented it.

  • 1994

    Bob Almond always had the passion to build a new and innovative product that would revolutionize the FM industry. In 1994, he brought that vision to life by founding NEST Nationwide. The term “NEST” is an acronym for “Negative Expense Systems Technology.” Bob’s goal was to bring financial acumen to the facilities world by using customized systems and technologies to drive the process within multi-facility businesses.

  • 1996

    Exceptional service and a steady increase in contracted Independent Service Providers (ISPs) led NEST to finish the year at $1M in revenue. Bob and his team reinvested every dollar back into the business by purchasing additional office space and an improved technology infrastructure, and by attending the first of many trade shows.

  • 1999

    Five years after opening its doors, NEST had multiplied our revenue tenfold and boasted a client roster that included some of North America’s leading retailers. Leadership chose to reinvest in the company once again, purchasing our headquarters in Southern New Jersey and committing to keeping the company local for the good of its current employees. The NEST Quality Assurance team was formed as the “boots on the ground” to ensure client satisfaction and brand standards are upheld.

  • 2004

    From 2000 to 2004, NEST experienced a growing pain or two. While NEST was primed for success thanks to a new revenue milestone and a new company headquarters, changes to our client portfolio presented a few challenges. Bob Almond used the setback as an opportunity to refresh his thinking and goals for the future. As a result, NEST reinforced our focus on technology and automation.

  • 2006

    With new technology, clients and service providers, Bob decided to focus inward once again and committed to making his employees a top priority. In 2006, Bob implemented the Great Game of Business. The program, taken from the book written by Jack Stack, is an employee bonus plan based on an open book fiscal policy that allows each employee to become a stakeholder and rewards them for healthy business decisions. NEST was also proud to see Rob Almond, Jr. be recognized by Chain Store Age as one of the Top 40 under 40 executives.

  • 2009

    By 2009, NEST had reached their milestone of surpassing over 100 employees. That same year, NEST shifted from an off the shelf work order platform to a more customized and robust system, which allowed ISPs and clients to benefit from our customization as well. During this time period, NEST stopped accepting US Mail as a means to ensuring our ISPs embraced the technology, keeping our costs competitive. By the end of 2009, Bob opened NEST’s second office in Naples, FL to both expand its operations and be the headquarters for his residential company — NEST of Florida.

  • 2010

    Philly.com crowned NEST a Top Workplace Winner for the first (but not the last) time. Because employees vote for this award through a confidential third party, this award holds a special value for us at NEST. NEST once again sharpened our competitive edge by expanding our after-hours support services from an “on-call” team to a fully-staffed command center that operates 24 hours a day, 7 days a week.

  • 2012

    To continue growing and strengthening our partnerships with our ISP network, the NEST ISP Compliance group was formed. ISPs now had a go-to team for scorecard reviews, business portfolio expansion, and discounts on a variety of products to help drive their business.

  • 2014

    In 2014, NEST celebrated another year of awards: we were honored by the Philadelphia Business Journal with the Philadelphia 100 Award; for the fourth consecutive year, we made the Inc. 500/5000 list; and, Rob Almond, Jr. was recognized by SNJ Business People as a “40 Under 40” Business Leader. He also received an Executive Management Award presented by Smart CEO Magazine.

  • 2015

    NEST celebrated our 20th Anniversary the same year that Smart CEO’s recognized NEST and Chairman Bob Almond as a Future 50 Winner. NEST International rebranded as NEST Multi-Facility Management

  • 2017

    NEST continued to have positive revenue growth year after year and in 2017, Rob Almond announced the opening of a fourth office in Greensboro, NC. The company expanded the construction and estimation group and introduced formal Lean Six Sigma principles when developing client solutions. The same year, Rob Almond was a finalist for EY’s Entrepreneur of the Year in the Greater Philadelphia region. NEST was also named one of the Best Places to Work by The Philadelphia Business Journal.

  • 2018

    NEST expanded its Executive Leadership Team to include a CFO, CIO, and CISO to elevate the support provided to clients, employees, and providers. NEST’s portfolio continued to grow, spanning from small/medium to big-box retailers.

  • 2019

    NEST hit a major milestone in 2019 celebrating its 25th Anniversary. They continued to expand the teams and acquired more office space in Mantua, NJ. Once again NEST was named one of the Best Places to Work by The Philadelphia Business Journal and one of the Top Workplaces from the Philadephia Inquirer.


Years in business​




Members in our ISP Network​


Sites managed​


Charities Supported by NEST Nurtures
  • 30 Years in business​
  • 230 + NESTers
  • 27,000 + Members in our ISP Network
  • 60000 + Sites managed
  • 425 + Charities Supported by NEST Nurtures
  • $ 16 M Saved for clients in 2023 on
    Tech Fees

It all started in 1994...

A Vision

Bob Almond always had the passion to build a new and innovative product that would revolutionize the FM industry. In 1994, he brought that vision to life by founding NEST Nationwide. The term “NEST” is an acronym for “Negative Expense Systems & Technology.” Bob’s goal was to bring financial acumen to the facilities world by using customized systems and technologies to drive the process within multi-facility businesses. NEST began with just program services and over the years, a transition took place to help organizations become more efficient and optimize their FM Spend. For the last 15 years, we've continued to evolve into a full IFM Solution, thereby providing technology (typically at $0-based fees), operational support and improvement, FP&A support, and service delivery. 

Bob Almond, Sr. | NEST Chairman


In 2009, NEST made the change from an off the shelf work order platform to the much more customized and robust system. And now NEST Facilitate is an industry leading Work Order Platform. This out-of-the-box solution provides complete visibility into the life of a work order, from start to finish. In 2018, NEST formed our sister Company, 20 Digits, to have a dedicated technology and engineering team building a solution that ensures Clients and Service Providers have a next-generation system at their fingertips. The NEST Executive Team includes a Chief Technology Officer who leads 20 Digits.  

20 Digits Logo

Operational Excellence

We take immense pride in the exceptional service we provide to our valued clients. Over the span of 30 years, we have meticulously developed the NEST Operations Command Center to serve as an extension of your FM Team, operating 24/7, 365 days a year. These dedicated team members are at the forefront, ensuring the utmost success of your program and maintaining seamless communication between the field and corporate, guaranteeing complete satisfaction. Furthermore, we have established the NEST ISP Relations Department, solely dedicated to the recruitment and qualification of the most suitable providers for your specific programs, thereby ensuring the delivery of top-notch service quality. Last but not least, our esteemed NEST Quality Assurance team serves as the "boots on the ground," diligently upholding client satisfaction and preserving brand standards. Together, these three remarkable teams form the backbone of your operational support.


Beyond IFM

Giving back and supporting the future of our industry are two very important areas to everyone at NEST. NEST Nurtures was formed during the COVID-19 global pandemic support charities and build confidence in communities across the nation. We have a passion for the future of the Skilled Trades, and that is why our CEO, Rob Almond, helped form STAC, the Skilled Trades Advisory Council, together with seven other professionals who have the same passion.  


NEST Leadership

We’re passionate about what we do and we have the know-how to help your organization succeed. NEST is achieving great things under the leadership of the most experienced executives in the facilities and construction management industry.

Bob Almond

Bob Almond

Chairman of the Board

Rob Almond

Rob Almond

Chief Executive Officer

Jason Cesare

Jason Cesare

Chief Financial Officer

Rick Sung

Rick Sung

Vice President of Sales

Jason Bishop

Jason Bishop

Vice President of Client Services

Jodie Morman

Jodie Morman

Vice President of Human Resources

Philipp Kaeferle

Philipp Kaeferle

General Counsel

Mark Hagan

Mark Hagan

Mark Hagan Director, Capital Improvement and HVAC

Amy Bielecki

Amy Bielecki

Director of Marketing

Nick Almond

Nick Almond

Director of ISP Relations

Angelo Fiorentino

Angelo Fiorentino

Director of Financial Planning & Analysis