Shannon Puckett joined NEST in 2020 as Chief Operating Officer. Shannon comes from C&W Services where she served as SVP of Strategy at Amazon.

Shannon joins as an accomplished professional in the Facilities Management industry with more than two decades’ experience in senior positions. Her responsibilities include overseeing NEST’s network of over 26,000 independent service providers (ISPs), ensuring their compliance with local and national requirements and manage quality assurance, product sourcing, and service execution. 

While at C&W Services, Shannon’s leadership fostered growth internally and externally by implementing innovative techniques to meet organizational goals and process improvements.

Shannon has a B.S. in Business Administration from the University of Alabama in Huntsville.