The NEsT Promoter Score

The NEsT Promoter Score is brought to you by the service verification feature on NEST Facilitate. The NEST Facilitate application gives real-time optics on how your field teams have rated their FM Services. Each rating is compiled into your brand’s overall NEsT Promoter Score, giving updates on service satisfaction and the ability to calibrate program KPI’s with the field’s perspective – all driving towards a better customer shopping experience.