NEST, the leader in Integrated Facilities Management and Technology Solutions serving enterprises in the United States and Canada, has announced the addition of Shannon Puckett to their executive suite as Chief Operating Officer.

In her new role, Puckett will oversee NEST’s network of over 26,000 independent service providers (ISPs), ensure their compliance with local and national requirements and manage quality assurance, product sourcing, and service execution.  

“We’re thrilled to have a veteran leader like Shannon joining the NEST family,” said Rob Almond, CEO at NEST. “After a year of continued growth and expansion of our services, 2020 felt like the perfect time to grow our executive team.”

Puckett draws on over two decades’ experience in the facilities management space where her leadership fostered growth internally and externally by implementing innovative techniques to meet organizational goals and process improvements.

She previously served as SVP of Strategy at Amazon for C&W Services and Managing Director at CBRE. She has also held roles at The Home Depot and Toyota Motor Corporation.

“I’m excited to hit the ground running with the NEST team in 2020,” said Puckett. “It’s great to be joining a company that has seen so much growth over the last few years, even as the industry becomes more consolidated than ever. I’m looking forward to seeing us maintain that upward trend.”

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