Until recently, facilities management (FM) has been viewed primarily through a transactional lens. Because so many FM tasks, from janitorial offerings to plumbing, HVAC and electrical services, are seen as tactical pursuits, many companies fail to unearth the strategic elements buried in their facilities operations. When these functions are elevated to a more sophisticated level, however, your facilities team, service providers and FM partners all become better positioned to make a meaningful impact on your organization.

Here are just a few examples that illustrate how implementing an integrated facilities management (IFM) model can help you save money, time and resources.

Streamline Your FM Processes and Procedures

Why hire multiple providers when you could utilize one FM partner that meets the majority of all of your needs? Organizations are increasingly relying on integrated solutions to accomplish a range of facilities objectives. A holistic approach benefits organizations both internally and externally by allowing multi-site business owners to implement the same technologies, procedures and practices across a network of locations. They can also achieve brand consistency by going the IFM route, which means customers in Nebraska can expect the same level of quality as those in New Jersey. 

Lower Operating Costs

When everything from billing to work order management is housed within one universal system, you can cut the number of transactions you oversee. In turn, you’ll be able to reduce additional charges—emergency fees, overtime and trip charges, to name a few—that come with employing multiple providers. The IFM approach utilizes a total cost model rather than an hourly rate model, allowing for financial transparency that leads to better budgeting and reduced costs.

With this enhanced visibility, you can save money and funnel it into strategic initiatives such as preventive maintenance, quality assurance (QA) and other FM projects.

Manage Total Cost of Ownership

By integrating certain proactive practices (preventive maintenance being one of them) into your larger operational efforts, you’ll have a greater understanding of your equipment needs and asset performance. For instance, when a facilities manager can anticipate the cost of maintaining a particular piece of equipment, they can make sure to service the asset based on a set schedule, thus extending its lifespan. Not only will they have a better idea of how to budget in the short term, they’ll be able to keep the asset in good condition in the long term. They’ll also know where to reallocate resources based on current needs. These efforts all lead to an improved sense of the total cost of ownership.

Before adopting a new operating model or IFM program, take a step back and assess where your organization is today and where it’s headed in the future. Once you understand your company’s strengths and opportunities in relation to your larger FM goals, you’ll be poised to start thinking and acting more strategically.

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